Privacy Policy

BH Garage — a brand operated by BH Garage Door Services Inc, at 7443 Avenida Del Mar, Apt 2405, Boca Raton, FL 33433-4881, United States — is committed to protecting the privacy of every visitor, client, and partner who interacts with our services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By accessing our website at bhgarage.autos, engaging our computer systems design services, or contacting our team, you acknowledge the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you reach out via our contact forms, email, phone, or in-person consultations, we may collect:

• Your full name, company name, and job title
• Email address and phone number
• Billing address and preferred invoicing contacts
• Project descriptions, technical requirements, and scope documentation you voluntarily share
• Correspondence records — including email threads, chat transcripts, and call notes — created during an active engagement

1.2 Information Collected Automatically

When you browse our website, our servers and analytics tools automatically record:

• IP address, browser type, operating system, and device characteristics
• Pages visited, referral URLs, time stamps, and click paths
• Approximate geographic location derived from IP (city-level, not GPS)
• Cookie identifiers and local-storage tokens as outlined in Section 5

1.3 Information from Third Parties

We may receive limited business-contact information from LinkedIn, industry directories, or lead-introduction partners when a prospective client authorizes a referral.

2. How We Use Your Information

We process collected data exclusively for the following business purposes:

• Service delivery — scoping, architecting, deploying, and supporting the systems you engage us to build
• Communication — responding to inquiries, sending project updates, sharing relevant documentation
• Billing and compliance — issuing invoices, tracking payments, meeting tax and legal record-keeping obligations
• Improvement — analyzing aggregate website-usage patterns to refine content, navigation, and user experience
• Legal protection — establishing evidence of agreements, defending against claims, and enforcing our Terms of Service

3. Legal Bases for Processing

Under applicable U.S. federal and Florida state law — and, where relevant, the GDPR and CCPA — we rely on the following legal bases:

• Contract performance — processing necessary to fulfill an active service agreement
• Legitimate interest — fraud prevention, network security, and direct business communication with existing or prospective clients
• Consent — any optional processing, such as newsletter subscriptions, that you affirmatively opt into
• Legal obligation — tax reporting, subpoena compliance, and regulatory filings

4. Information Sharing and Disclosure

We share information only with the following categories of recipients, and only to the extent required:

• Service partners — vetted cloud providers (AWS, Azure, GCP), hosting platforms, and messaging services that operate under matching data-protection agreements
• Professional advisors — accountants, auditors, and legal counsel retained by BH Garage Door Services Inc
• Authorities — courts, regulators, or law-enforcement agencies when legally compelled through valid process

All third-party recipients are bound by contractual obligations to handle data at least as strictly as this policy requires.

5. Cookies and Tracking Technologies

Our website uses first-party cookies for essential functionality — CSRF protection, session management, and load balancing — and optional analytics cookies that help us understand aggregate traffic patterns.

You may manage cookie preferences through your browser settings. Disabling essential cookies may interfere with site functionality. For a complete list of active cookies and their purposes, contact us at contact@bhgarage.autos.

6. Data Retention

We retain personal information for as long as the purposes outlined in this policy remain active, or as required by law:

• Contact-form and inquiry data — 36 months from last interaction
• Client project records — 7 years following engagement completion, in line with Florida's business-record retention requirements
• Financial and tax records — 7 years per IRS obligations
• Website analytics logs — 13 months in aggregated, de-identified form

7. Data Security

We implement industry-standard technical and organizational safeguards, including:

• TLS 1.3 encryption in transit and AES-256 encryption at rest for all client data stores
• Multi-factor authentication enforced across all internal systems
• Role-based access control with quarterly access audits
• Daily encrypted offsite backups with 30-day point-in-time recovery
• Periodic penetration testing and vulnerability scanning performed by independent assessors

No method of electronic storage is 100 percent secure. While we strive to use commercially reasonable means to protect your data, we cannot guarantee absolute security and encourage clients to apply their own encryption to highly sensitive materials.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to update inaccurate or incomplete records
• Deletion — request erasure of data no longer needed for the purposes stated above, subject to legal retention obligations
• Portability — receive your data in a structured, machine-readable format
• Opt-out — unsubscribe from marketing communications at any time via the link in each email or by contacting us directly

To exercise any of these rights, email contact@bhgarage.autos with the subject line Privacy Request. We will verify your identity and respond within 30 calendar days.

9. International Data Transfers

Our primary infrastructure and personnel are located within the United States. If you access our services from outside the U.S., please be aware that your data will be transferred to and processed in the United States, where data-protection laws may differ from those in your jurisdiction.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

11. Third-Party Links

Our website may link to external resources — including cloud-provider documentation, open-source repositories, or partner portals. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their policies before submitting any personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will update the last-updated date at the top of this page, and — for material changes — provide prominent notice on our homepage or via direct email to active clients. Continued use of our services after a policy update constitutes acceptance of the revised terms.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, contact us: